CANCELLATION OF ONLINE BOOKING/RESERVATION

Cancellation & amendment charge of confirmed booking

Before 48 hours of arrival date is 10 % on total rent.

Within 48 hours of arrival date is 50% of 1 day rent.

Within 24 hours of arrival date is 100% of 1 day rent.

If any guest with confirmed booking/ reservation does not show up, it will be treated as No Show and is fully chargeable.

Any query relating to booking, cancellation, amendment, please quote your Reference No.

Any query relating to booking / reservation, cancellation, amendment, please send mail at sales@hoteldivineview.com

Booking can be amended only once before 48 hours.

Amended booking cannot be cancelled.

CANCELLATION OF BOOKING/RESERVATION FOR COMPANY

If the booking/reservation confirmation is cancelled within 24 hours of Check-in Date 100% of one day rent will be charged.

Any Booking/ reservation confirmed guest does not show up it will be treated as No Show and is fully chargeable.

In case of any query related to reservation or cancellation please send mail to sales@hoteldivineview.com

CANCELLATION OF BOOKING/RESERVATION FOR GROUPS

If the Booking is cancelled or amended before 30 days of arrival only 10 % of the total booking/ reservation confirmation amount will be charged.

If the Booking is cancelled or amended within 30 days of arrival 20% of the total booking/ reservation confirmation amount will be charged.

If the Booking is cancelled or amended within 7 days of arrival 50% of the total booking/ reservation confirmation amount will be charged.

If the Booking is cancelled or amended (on availability) within 48 hours of arrival 100% of the total booking/ reservation confirmation amount will be charged.

Any Booking/ reservation confirmed guest does not show up it will be treated as No Show and it is charged fully.

REFUND ON CANCELLATION OF BOOKING/RESERVATION

The refund on cancellation/reservation of confirmed booking (either at Hotel or Online) will be refunded by the same mode (except cash) within 14/21 days. Cash advance will be refunded through RTGS/NEFT. Refund on cancellation will not be possible for amended booking.